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  1. DPD Belgium help center
  2. Help with a shipment
  3. Billing

Billing

  • Unknown charges
  • Why has DPD asked me to make an additional payment?
  • I am an intracommunity customer, can my invoices be exempted from VAT?
  • Additional fees for weight deviations
  • Can I order a shipment and have the recipient pay?
  • Will I receive an invoice once the order is confirmed?
  • What payment methods do you accept?
  • Can I edit the details of my invoice?
  • Can I download all my invoices at once?
  • Is VAT included in the invoice?
  • I have been charged twice, what do I do?
  • What should I do in the event of a payment error?

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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