DPD Belgium help center Help Centre home page
Deutsch Français (France) Nederlands
Sign in
  1. DPD Belgium help center
  2. Help with a shipment
  3. Billing

Articles in this section

  • Additional handling surcharges (AHS)
  • What payment methods do you accept?
  • Additional service charges
  • Additional charges due to difference in weight or measurements
  • Unknown charges
  • I have been charged twice, what do I do?
  • What should I do in the event of a payment error?
  • I am an intracommunity customer, can my invoices be exempted from VAT?
  • Can I order a shipment and have the recipient pay?
  • Will I receive an invoice once the order is confirmed?
See all 13 articles

Will I receive an invoice once the order is confirmed?

An invoice is generated after each order. You can obtain this through the email received after the order has been approved, or directly from your account: ‘Settings’ --> ‘Billing’ --> ‘My invoices’.

Did you find the help you needed?
Return to top

Related articles

  • EasyTicket
  • Can I download all my invoices at once?
  • Is VAT included in the invoice?
  • Packaging Guide
  • Can I edit the details of my invoice?

Need help?

Need help with a delivery, arranging a collection, raising a claim, or checking an invoice? You can reach us easily via Chat, Email, or our support bot—we’re here to help you get it sorted quickly.

CONTACT US NOW
Copyright © 2019-2025 Auctane, S.L.U. | Terms and Conditions