If an error occurs during payment and you are unable to complete the order, this may be due to a technical or computer issue.
In this case, we recommend that you:
- Delete your browser history and cookies and try again.
- Consult your account statement to verify whether or not payment has been taken.
- If payment has been taken, check your spam folder: the confirmation email may have been diverted to your junk email.
- If you cannot find a confirmation email, please contact us – we will be happy to resend it.