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  2. Help with a shipment
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Articles in this section

  • Unknown charges
  • Why has DPD asked me to make an additional payment?
  • I am an intracommunity customer, can my invoices be exempted from VAT?
  • Additional charges due to difference in weight or measurements
  • Can I order a shipment and have the recipient pay?
  • Will I receive an invoice once the order is confirmed?
  • What payment methods do you accept?
  • Can I edit the details of my invoice?
  • Can I download all my invoices at once?
  • Is VAT included in the invoice?
See all 12 articles

I am an intracommunity customer, can my invoices be exempted from VAT?

Of course, in this case, you will be able to receive invoices without VAT.

For this, all you need to do is indicate your intracommunity VAT number in your billing details.

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Related articles

  • Is VAT included in the invoice?
  • EasyTicket
  • Will I receive an invoice once the order is confirmed?
  • Can I edit the details of my invoice?
  • Can I cancel my shipment after payment has been made?

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