If you send or receive parcels from outside the European Union (UE), a customs invoice will be automatically created and filled in with the information you provided on our website. You will be able to download the invoice once you have placed your order and completed the payment flow.
However, we strongly recommend you to check the information in sections 7, 8, 9, 10 and 11 of the customs invoice. Please find the details below:
- Declaration of dual use - "I declare that the goods indicated in the invoice are not included in CE 428/2009 European Council appendices (and its updates), and are not intended for dual-use technology or any other military use under any circumstances".
- CITES declaration - "I declare that the materials shipped are not governed by the Washington Convention on International Trade in Endangered Species of Wild Fauna and Flora as well as in the attached list of R / CE 338/1997 and its latest amendments".
- Permanent export - "I declare that I understand that the service only includes permanent export, and does not include temporary exports".
- Cultural goods - "I declare that the materials shipped are not included in the list of goods as per Regulation (CE) 116/2009 of the Council of 18 December 2008 relating to export of cultural goods".
- Free export declaration - "I declare that the materials shipped are not included in CE European Council appendices (and its updates) n. 338/97, 116/2009, 821/2021, 125/2019, 1523/2007, 649/2012, 590/2024, 1013/2006, 1210/2003, 2016/44, 36/2012, 765/2006, 833/2014, 2014/512/CFSP, 692/2014, 2022/263".
Important
Once you have completed all the required information, sign and print the customs invoice. Then insert all the documents in an envelope labelled: Customs Documents, and attach the envelope to the side of the parcel, ensuring there is enough packing tape to prevent it from coming off during transit.