If you have questions about how to use our services such as how to send a package, how to print a label, integrate Packlink into your online store... You are in the right place, we have gathered for you the essential information on these and more topics.
How to use Packlink
- Are shipping labels mandatory?
- Do I need a printer?
- After-Sales Area
- Generating labels
- Labels error: what do I do if the shipping label does not generate?
- How do I correctly attach the label to the parcel?
What can I ship?
- Can I send dangerous goods ADR/LQ?
- Can I ship any type of product with DPD?
- What happens if I ship a prohibited item?
- Can I ship food?
- Shipping perishable foodstuffs
- Shipping food to the United States
Where can I ship?
- Importing/exporting in the United Kingdom (Post-Brexit)
- What destinations does DPD serve?
- Which international destinations does DPD deliver to?
- What documents do I need to attach when shipping outside of the European Union?
- What is the European Union? Which countries are included?
- Can I ship a parcel to Russia?
Account and privacy
- How to create a DPD account
- What are the benefits of a user account?
- How do I stop receiving emails from DPD?
- How do I change my password?
- How do I delete my DPD account?