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  1. DPD Belgium help center
  2. Help with a shipment
  3. Delivery

Articles in this section

  • Cash-on-delivery
  • Home collection and delivery
  • How do you calculate delivery time?
  • Saturday collection and delivery
  • Carriage-forward shipment
  • Do I need to contact DPD after placing my order?
  • What do I do if the parcel arrives damaged?
  • What do I do if the recipient does not receive their parcel?
  • How do I obtain proof of delivery?
  • Door-to-door service

Do I need to contact DPD after placing my order?

No, once your order has been placed, we will instantly receive all required information about your shipment:

  • Collection order
  • Sender and recipient addresses
  • Parcel weight and dimensions
  • Type of service

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Related articles

  • EasyTicket
  • Home collection and delivery
  • Are shipping labels mandatory?
  • What do I do if the recipient does not receive their parcel?
  • Door-to-door service

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

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