Deutsch Français (France) Nederlands

Sign in

DPD Belgium help center
Help with a shipment
Pick up

Articles in this section

Do you want to reschedule collection?
When will the delivery driver arrive?
Can I pay the delivery driver directly for my shipment?
Can I choose the collection time?
Can I shorten the collection time slot?
Can I change the collection date?
Collection has not been carried out as expected, can I drop off the parcel with the carrier myself?
Collection has not been made during the indicated working hours
I was not at home when the driver arrived, what do I do?
Can the delivery driver refuse to accept my parcel?

When will the delivery driver arrive?

The collection time in your area will depend directly on the route assigned to the delivery driver. Contact DPD directly to receive an approximate time.

Did you find the help you needed?

Return to top

Related articles

EasyTicket
Can I choose the collection time?
Do you want to reschedule collection?
Collection has not been carried out as expected, can I drop off the parcel with the carrier myself?
How do I ship a parcel?

Need help?

Contact us about your delivery, arrange a new collection, raise a claim, check your invoice etc. either via Chat or Email. We are available Monday to Friday from 08:00 to 20:00 and on Saturday from 09:00 to 18:00

CONTACT US NOW

Copyright © 2019-2022 Auctane, S.L.U. | Terms and Conditions