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Service details:
- Delivery time estimated from Monday to Friday, excluding public holidays
- Home collection and delivery
- Maximum weight: 31.5 kg
- Length + (2 x height) + (2 x width) must be less than 300 cm
- Shipment tracking on our site
- DPD customer service available from Monday to Friday from 09:00 to 18:00 (except public holidays)
Service type:
- DPD Classic
- Estimated delivery time
- Home collection and delivery
Collection/delivery hours:
- Collection and delivery throughout the day, from 09:00 to 18:00
Delivery time:
- Delivery time starts from the working day following the parcel’s collection. It is indicated for information purposes only and is not guaranteed.
- Delivery time may vary according to destination country.
Conditions:
- If delivery is unsuccessful, the parcel may be delivered to a neighbour or left in a safe place (garage, porch, etc.).
- If delivery has been impossible, the goods will be returned and the applicable fees will be incurred.
Proof of delivery:
- Parcel delivered against signature
Coverage:
- Extra protection
- If you have taken out coverage with DPD, your shipment will therefore be covered up to the amount specified when you took out coverage, subject to your claim being accepted.
- All claims must be processed directly with DPD.
- If you have any questions, please consult the Claims section within the help centre.
- Standard protection
- If no coverage has been taken out when placing your order, your claim will be processed according to the transport conditions.
Restrictions:
- Goods appearing in the non-exhaustive list of items which are prohibited and contrary to national and international regulations, classified by the ADR.
Carrier contact details:
- All requests should be made to DPD, directly from the help centre.
Pallet: